{"count":55,"next_page":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles.json?page=2&per_page=30","page":1,"page_count":2,"per_page":30,"previous_page":null,"articles":[{"id":36925862301853,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/36925862301853.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/36925862301853-SAMPLE-ARTICLE-Made-with-care-around-the-world","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":true,"position":0,"vote_sum":0,"vote_count":0,"section_id":36925901702813,"created_at":"2026-06-17T07:03:44Z","updated_at":"2026-06-17T07:03:44Z","name":"SAMPLE ARTICLE: Made with care around the world","title":"SAMPLE ARTICLE: Made with care around the world","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-17T07:03:44Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"We create furniture that mirrors the diversity and richness of the world. Our furniture represents a blend of cultures, techniques, and materials. Whether it’s the meticulous precision of Scandinavian design, the robust durability of American craftsmanship, or the elegant simplicity of Japanese aesthetics, each piece tells its own story. This is why we collaborate with skilled artisans and manufacturers, who each contribute their unique craftsmanship and expertise to our collections.

Our three best-selling collections are Minimalist Elegance, Urban Chic, and Zen Harmony.

Crafted in the heart of Denmark, a country renowned for its sleek, modern designs, Minimalist Elegance is the epitome for which Scandinavian design is known. Our team regularly visits to ensure functional simplicity that will work for homes around the world.

The Urban Chic line originates in the bustling factories of North Carolina in the U.S. The robust, practical designs are a testament to American craftsmanship. Regular visits to these factories allow our team to maintain a hands-on approach, so that every piece meets our high standards of quality and durability.

The Zen Harmony collection is crafted in Osaka, Japan. It reflects the simple, sophisticated grace that has brought fame to Japanese furniture. Our team’s regular visits to Osaka ensure this aesthetic in every item.

Although our production is a global endeavor, we remain committed to ensuring affordability. By offering direct-to-consumer payment plans, we make it easier for you to bring these world-class designs into your home.

"},{"id":30522323218461,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/30522323218461.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/30522323218461-Always-On-Gold-Coin-Packs","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":28077133755677,"created_at":"2025-09-22T21:26:13Z","updated_at":"2025-09-22T21:30:18Z","name":"Always On Gold Coin Packs","title":"Always On Gold Coin Packs","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-09-22T21:30:18Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"
\n

\n Want to supercharge your\n Sweet Sweeps\n fun? Our Always On Packs give you Gold Coins (GC) along\n with bonus Sweepstakes Coins (SC) so you can play longer and win bigger!\n Grab a pack anytime and level up your game instantly.\n

\n

What Are Always On Packs?

\n

\n Always On Packs are permanent store offerings, ready whenever you are.\n Whether you want a quick boost to keep the fun rolling or a big bundle\n to stock up, there’s a pack for every kind of player.\n

\n

Available Packs

\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
Pack NamePriceGold Coins (GC)Bonus Sweepstakes Coins (SC)
\n Sugar Pop\n $1.994,000GC Only
\n Lollipop Treat\n $4.9910,0005
\n Toffee Twist (Popular)\n $9.9920,00010.1
\n Sweet Classic\n $19.9940,00021.95
\n Jelly Jackpot\n $49.99125,00053.7
\n Caramel Crave\n $99.99250,000106.6
\n Candy Storm\n $299.99900,000318.5
\n Sweet Royale\n $499.991,500,000530
\n

How to Purchase

\n
    \n
  1. \n Visit the\n Sweet Sweeps\n store to see all available packs.\n
    2. \n
  2. \n Pick the pack that fits your playstyle, a small top-up or big bundle.\n
    3. \n
  3. \n Select your payment method:\n
      \n
    • Manually add your bank card
      • \n
    • Apple Pay (Apple devices)
      • \n
    • Google Pay (Android devices)
      • \n
    \n
    4. \n
  4. \n Complete your purchase and your Gold Coins and Sweepstakes Coins\n are added instantly!\n
    5. \n
\n

Need Help?

\n

\n Still have questions about Always On Packs? Reach out anytime at\n contact@sweetsweeps.com.\n\n We’re always happy to help!\n

\n
"},{"id":29683197455133,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/29683197455133.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/29683197455133-How-to-Cancel-a-Redemption","author_id":27005445674013,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":29484977179293,"created_at":"2025-08-18T20:43:43Z","updated_at":"2025-08-18T20:46:16Z","name":"How to Cancel a Redemption","title":"How to Cancel a Redemption","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-08-18T20:46:16Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"\n \n\n

\n We get it! Sometimes plans change, and you might need to cancel a redemption.\n Don’t worry, we’ve got you covered!\n

\n

Here’s what to do:

\n

\n Contact the\n Sweet Sweeps Support Team with\n your request to cancel. Make sure to include:\n

\n \n
\n Important: Our support team will check your request and\n cancel the redemption if it’s still possible. If your redemption has already\n been approved or processed, it might be too late to cancel. But don’t worry—we’ll\n always do our best to help you out!\n
\n

 

\n
\n Need extra help? If you have any questions or need assistance,\n just send an email to the\n Sweet Sweeps Support Team. We’re\n ready to help!\n
\n

 

"},{"id":29485223048989,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/29485223048989.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/29485223048989-How-to-Redeem-Your-Sweepstakes-Coins","author_id":27005445674013,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":29485207473821,"created_at":"2025-08-10T00:16:37Z","updated_at":"2026-06-10T13:27:52Z","name":"How to Redeem Your Sweepstakes Coins","title":"How to Redeem Your Sweepstakes Coins","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-10T13:27:52Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"
\n

\n Redeeming your Sweepstakes Coins (SC) for real prizes is easy and exciting!\n Here’s everything you need to know to make the process smooth and hassle-free.\n

\n

Redemption Basics

\n \n

How Long Does Redemption Take?

\n

\n Most redemptions are processed within\n 6–12 business hours, excluding weekends.\n

\n

\n For eligible card options, redemptions can be instant.\n

\n

\n Occasionally, redemptions may appear pending due to temporary\n bank holds or processing delays. This is normal and usually resolves\n within a few business days.\n

\n

Common Questions

\n

\n Q: Why is my card redemption not processed immediately?
\n A: All redemption requests, whether by card or bank transfer, undergo\n internal review and approval. This review takes 6–12 business hours\n and does not occur on weekends. Once approved:\n

\n \n

\n Q: Can I redeem more than once per day?
\n A: Yes! You can make multiple redemptions back-to-back.\n

\n

\n Q: What if I haven’t received my redemption after the expected timeframe?
\n A: Please contact us at\n contact@sweetsweeps.com.\n We’ll review your case promptly.\n

\n

\n Q: I’m seeing an error about the minimum or maximum redeem amount. What should I do?
\n A: Ensure your balance meets the minimum threshold of 75 SC and that\n your request does not exceed 5,000 SC.\n

\n

Important Notes

\n \n

\n If you need help with your redemption or have other questions, don’t\n hesitate to contact us at\n contact@sweetsweeps.com.\n

\n
"},{"id":29485003554973,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/29485003554973.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/29485003554973-Having-Trouble-Purchasing-Gold-Coin-Packages","author_id":27005445674013,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":29484977179293,"created_at":"2025-08-09T23:39:22Z","updated_at":"2025-08-10T00:23:13Z","name":"Having Trouble Purchasing Gold Coin Packages?","title":"Having Trouble Purchasing Gold Coin Packages?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-08-09T23:39:26Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"
\n

\n We want your Sweet Sweeps experience to be smooth and fun. If you’re having\n any issues buying Gold Coin packages, don’t worry! Just follow these simple\n steps to get back on track:\n

\n

1. Check Your Internet Connection

\n

\n A stable connection is key. Try switching Wi-Fi networks, restarting your\n router, or using mobile data to see if that helps.\n

\n

2. Refresh or Try a Different Browser

\n

\n Sometimes a quick refresh fixes loading issues. If that doesn’t work, try\n opening the store page in another browser or device.\n

\n

3. Clear Your Browser Cache and Cookies

\n

\n Old data can cause glitches. Clearing your cache and cookies can help everything\n run smoothly.\n

\n

4. Double-Check Your Payment Info

\n

\n Make sure your bank card details are entered correctly and are up to date.\n

\n

5. Need More Help?

\n

\n If you’ve tried all the above and still need assistance, reach out to us\n anytime at\n contact@sweetsweeps.com. We’re\n happy to help you!\n

\n
"},{"id":29484877822749,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/29484877822749.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/29484877822749-How-to-Purchase-Gold-Coin-Packages-and-Get-Bonus-Sweepstakes-Coins","author_id":27005445674013,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":28077133755677,"created_at":"2025-08-09T23:21:57Z","updated_at":"2025-10-15T13:10:57Z","name":"How to Purchase Gold Coin Packages and Get Bonus Sweepstakes Coins","title":"How to Purchase Gold Coin Packages and Get Bonus Sweepstakes Coins","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-10-15T13:10:57Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"
\n

\n Want to enhance your Sweet Sweeps experience with extra Sweepstakes Coins?\n Purchasing Gold Coin packages is quick and easy, and remember, it’s completely\n optional! You can enjoy all the games without making any purchases.\n

\n

Here’s how to buy Gold Coin packages:

\n

Visit the Store:

\n

\n Go to the Sweet Sweeps store, where you’ll find various Gold Coin packages.\n Each package includes bonus Sweepstakes Coins for extra fun!\n

\n

Choose Your Package:

\n

\n Select the package that suits you best! Whether it’s a small boost or\n a bigger bundle, there’s something for everyone.\n

\n

Select Your Payment Method:

\n

We offer multiple payment options for your convenience:

\n \n

What if your purchase shows as pending?

\n

\n Sometimes your bank places a temporary hold on transactions, which is\n normal. Most purchases clear within 1 to 3 business days.\n

\n

\n If you need any help or have questions during the process, don’t hesitate\n to contact us at\n contact@sweetsweeps.com.\n We’re always happy to assist!\n

\n
"},{"id":29480383662749,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/29480383662749.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/29480383662749-Daily-Sweet-Returns","author_id":27005445674013,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27883051766941,"created_at":"2025-08-09T15:33:55Z","updated_at":"2026-05-29T08:04:15Z","name":"Daily Sweet Returns","title":"Daily Sweet Returns","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-05-29T08:04:15Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"
\n

\n Get ready for Sweet Returns, our exciting new cashback\n program that rewards you for your play every day. Whether you're\n spinning with Gold Coins or Sweep Coins, you’ll enjoy a daily bonus that\n makes every spin even sweeter.\n

\n

\n Here’s How It Works\n

\n

\n If you play using purchased Gold Coins or Sweep Coins and don’t win big,\n we’ve got your back! You’ll get up to 15% cashback the next day, based\n on your previous days losses and VIP level.\n

\n

\n A Few Things to Know\n

\n \n

\n If you have any questions, our\n \n Support Team\n \n will be happy to help once the feature is live.\n

\n
"},{"id":29444974779293,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/29444974779293.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/29444974779293-Can-I-Play-From-My-State","author_id":27005445674013,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":1,"section_id":29444808147229,"created_at":"2025-08-07T23:24:02Z","updated_at":"2026-02-03T06:00:37Z","name":"Can I Play From My State?","title":"Can I Play From My State?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-03T06:00:36Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

Participation is only available within the United States. At this time, access is unavailable for residents of Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, Washington, California, Connecticut.

We understand this may be disappointing, but these guidelines help ensure a safe, fair, and compliant experience for everyone.

If you’d like clarity about your location or have questions about how these rules apply, the best step is to reach out to our team directly. You can contact us anytime at contact@sweetsweeps.com .

"},{"id":29214626296477,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/29214626296477.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/29214626296477-Whats-the-Online-Request-Passphrase","author_id":27005445674013,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27883051766941,"created_at":"2025-07-30T09:51:00Z","updated_at":"2025-12-18T10:13:46Z","name":"Whats the Online Request Passphrase","title":"Whats the Online Request Passphrase","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-08-08T20:46:34Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

No purchase? No problem! As an Authorized Account Holder, you can still join the Sweet Sweeps Sweepstakes and receive free Sweepstakes Cash using our AMOE (Alternate Method of Entry).

How it works

1. Enter your email
Head to the AMOE entry page (you’ll also find it linked in the website footer) and submit your email to get started.

2. Check your email
You’ll get a message with a unique one-time Entry Request Code and a link to continue. The link is only valid for 15 minutes, so try to use it right away.

3. Complete the form
Click the link, enter your code and the passphrase, and fill out the required details. Make sure everything is correct before submitting.
Note: The required passphrase can only be found in the Official Sweepstakes Rules.

What happens next

Once your entry is verified, 2 Sweet Sweeps Cash will be added to your account on the following Monday.

A few things to keep in mind

Need help? Contact Support — we’re here if you have any questions or run into issues.

"},{"id":29005815078045,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/29005815078045.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/29005815078045-Welcome-Offer-Sweet-Start-Bonus","author_id":27005445674013,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27883051766941,"created_at":"2025-07-21T14:34:38Z","updated_at":"2026-03-02T12:45:10Z","name":"Welcome Offer – Sweet Start Bonus","title":"Welcome Offer – Sweet Start Bonus","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-02T12:45:10Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"
\n

\n Welcome to Sweet Sweeps! New players get a free Sweet Start Bonus — 7,500\n Gold Coins and 1 Sweep Coins — just for signing up and verifying their\n email. No purchase needed. It’s our way of saying “hello” and getting\n you started with some fun on the house!\n

\n

How It Works

\n
    \n
  1. Create your Sweet Sweeps account.
    2. \n
  2. \n Verify your email address using the confirmation link we send you.\n
    3. \n
  3. \n Once verified, your 7,500 Gold Coins and 1 Sweep Coins are automatically\n added to your account.\n
    4. \n
  4. No purchase required — just jump in and start playing!
    5. \n
\n

Who’s Eligible?

\n \n

Important Details

\n \n

Need Help?

\n

\n If you have any questions or issues verifying your email, reach out to\n our \n Support Team.\n\n We’re happy to assist!\n

\n
"},{"id":28977785918237,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/28977785918237.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/28977785918237-Sweet-Spin-Wheel","author_id":27005445674013,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":27883051766941,"created_at":"2025-07-20T10:43:36Z","updated_at":"2025-09-12T11:26:45Z","name":"Sweet Spin Wheel","title":"Sweet Spin Wheel","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-09-12T11:26:45Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"
\n

\n Try your luck on one of our three Sweet Spin Wheels —\n Glazed, Chocolate, and\n Sprinkles. Each wheel is packed with prizes like Gold\n Coins, Sweep Coins, Food vouchers, and even a rare Grand Prize!\n

\n

How It Works

\n

\n Choose a wheel and spin using your Sweep Coins or Gold Coins:\n

\n \n

\n You could win:\n

\n \n

\n You can spin as many times as you like. Prizes are awarded instantly.\n

\n

Who Can Join

\n \n

Rewards & Delivery

\n \n

Things to Know

\n \n

Need Help?

\n

\n Have a question or issue with a spin? Reach out to our \n \n Support Team\n .\n

\n
"},{"id":28977563827101,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/28977563827101.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/28977563827101-Thursday-Treat-Day","author_id":27005445674013,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27883051766941,"created_at":"2025-07-20T10:28:10Z","updated_at":"2025-07-21T14:30:21Z","name":"Thursday = Treat Day!","title":"Thursday = Treat Day!","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-07-21T14:30:21Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"
\n

\n Thursdays just got a whole lot sweeter. Follow us on social media and\n check in every Thursday between 6PM and 8PM ET — there’s\n always a surprise waiting for you!\n

\n

What Are Thursday Treats?

\n

\n Every Thursday evening, we drop something special on our official social\n channels — but the surprise changes every week. You won’t know what’s\n coming until it lands, so be sure to tune in!\n

\n

Here’s a little taste of what you might see:

\n \n

How to Join the Fun

\n \n

\n Each Thursday is different — so don’t miss out. Set a reminder, follow\n our pages, and scoop your treat while it lasts!\n

\n

Need Help?

\n

\n Have questions or didn’t receive a treat? Our \n \n Support Team\n \n is here to help.\n

\n
"},{"id":28977405226397,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/28977405226397.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/28977405226397-Birthday-Bonus-Celebrate-With-a-Sweet-Treat","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27883051766941,"created_at":"2025-07-20T10:13:52Z","updated_at":"2025-08-18T16:01:28Z","name":"Birthday Bonus – Celebrate With a Sweet Treat!","title":"Birthday Bonus – Celebrate With a Sweet Treat!","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-08-18T16:01:28Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"
\n

\n It’s your special day — and we’re here to make it even sweeter! Every\n verified\n player who’s made at least one purchase in the store gets a birthday\n treat\n on us.\n

\n

\n What’s the gift?\n

\n \n

How It Works

\n \n

Who Can Get It

\n \n

Need to Know

\n \n

\n Questions about your birthday bonus? \n \n Contact our Support Team\n \n — we’re happy to help!\n

\n
"},{"id":28977274954909,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/28977274954909.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/28977274954909-Bring-a-Buddy-Bonus","author_id":27005445674013,"comments_disabled":true,"draft":false,"promoted":true,"position":0,"vote_sum":0,"vote_count":0,"section_id":27883051766941,"created_at":"2025-07-20T10:03:59Z","updated_at":"2026-05-29T08:36:36Z","name":"Bring a Buddy Bonus","title":"Bring a Buddy Bonus","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-05-29T08:36:36Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"
\n

\n Love playing at Sweet Sweeps? You can bring your friends along for the\n ride and get rewarded while you’re at it!\n

\n

\n With our Bring a Buddy Bonus, you can earn up to\n 75,000 Gold Coins and 75 Sweep Coins\n for each friend you successfully refer, making it even more rewarding to\n invite others to join in the fun.\n

\n

How It Works

\n

\n For You (The Referrer):\n

\n \n

\n For Your Friend:\n

\n \n

Eligibility

\n \n

Referral Limits

\n \n
"},{"id":28945811452061,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/28945811452061.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/28945811452061-First-Purchase-Promotion-Sweet-Start-Packs","author_id":27005445674013,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27883051766941,"created_at":"2025-07-18T13:24:00Z","updated_at":"2025-09-12T13:56:04Z","name":"First Purchase Promotion – Sweet Start Packs","title":"First Purchase Promotion – Sweet Start Packs","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-09-12T13:56:04Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

Welcome to Sweet Sweeps! We’re giving your very first purchase a tasty boost with Sweet Start Packs!

What Are Sweet Start Packs?

Your first-ever Gold Coin (GC) purchase comes with extra FREE Sweep Coins, depending on the pack you choose. These special bundles are only available once per player, so pick the one that suits your style and start playing with a sweet edge!

Choose Your Pack

\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
Pack NamePriceGold Coins (GC)Sweep Coins (SC)Sweet Bonus Description
Cotton Start$4.9910,000 GC7.5 SCPerfect for testing the waters
Choco Boom$19.9950,000 GC40 SCBest Deal!
\n

How It Works

    \n
  1. Visit SweetSweeps.com\n
    2. \n
  2. Sign up or log into your Sweet Sweeps account
    3. \n
  3. Choose one of the Sweet Start Packs during checkout
    4. \n
  4. Bonus Sweep Coins will be added to your account automatically
    5. \n
  5. Once redeemed, you're all set to enjoy your bonus and spin away
    6. \n

Eligibility

Bonus Use

 

If you have any questions or didn’t receive your coins, please reach out to our Support Team — We’re here to help!

 

"},{"id":27894253387805,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27894253387805.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27894253387805-How-Do-I-Keep-My-Account-Secure","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":27893166444957,"created_at":"2025-06-04T13:39:45Z","updated_at":"2026-07-05T09:16:22Z","name":"How Do I Keep My Account Secure?","title":"How Do I Keep My Account Secure?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-04T13:40:47Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

Here are some quick tips to keep your Sweet Sweeps account safe:

\n

Do:

\n\n

Don’t:

\n\n

We’ll never ask for your password over email or chat. If you receive a suspicious message, contact us directly through official support channels.

\n
\n

Your security is our priority — if something feels off, report it right away.

\n
"},{"id":27894159375645,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27894159375645.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27894159375645-I-Forgot-My-Password-How-Do-I-Reset-It","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":27893166444957,"created_at":"2025-06-04T13:37:27Z","updated_at":"2026-06-04T00:52:04Z","name":"I Forgot My Password — How Do I Reset It?","title":"I Forgot My Password — How Do I Reset It?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-04T13:40:47Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

No problem — resetting your password is quick and easy.

\n

To reset your password:

\n
    \n
  1. \n

    Go to the Sweet Sweeps login page

    \n
    2. \n
  2. \n

    Click “Forgot Password?”

    \n
    3. \n
  3. \n

    Enter the email linked to your account

    \n
    4. \n
  4. \n

    Check your inbox and follow the reset link

    \n
    5. \n
\n
\n

Didn’t get the email? Check your spam or junk folder, and make sure you entered the correct address.

\n
\n

If you're still having trouble, reach out to Player Support and we’ll help you regain access.

"},{"id":27893796443037,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27893796443037.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27893796443037-Why-Do-You-Need-My-Address","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27893171160349,"created_at":"2025-06-04T13:25:48Z","updated_at":"2025-07-15T17:53:25Z","name":"Why Do You Need My Address?","title":"Why Do You Need My Address?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-07-15T17:53:25Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

\n We ask for your address to comply with sweepstakes laws and ensure eligibility\n for Promotions and Redemption.\n

\n

Here’s how your address is used:

\n\n

\n We will never sell your data or use your address for marketing without your permission.\n

\n
\n

\n Be sure your address is\n current and accurate —\n this helps avoid delays during verification or redemption.\n

\n
"},{"id":27893771353885,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27893771353885.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27893771353885-How-Do-I-Add-My-Personal-Information","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":27893171160349,"created_at":"2025-06-04T13:24:57Z","updated_at":"2026-06-10T05:01:07Z","name":"How Do I Add My Personal Information?","title":"How Do I Add My Personal Information?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-05T07:58:16Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

\n Keeping your personal info up to date helps us ensure secure access to your\n account and accurate delivery of any rewards.\n

\n

You can enter:

\n \n

Quick Steps:

\n
    \n
  1. \n

    Log into your account

    \n
    2. \n
  2. \n

    \n Go to\n My Account > Personal Info\n

    \n
    3. \n
  3. \n

    \n Click Edit next\n to the detail you'd like to change\n

    \n
    4. \n
  4. \n

    Save changes and verify if prompted

    \n
    5. \n
\n
\n

 

\n
"},{"id":27893546911261,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27893546911261.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27893546911261-How-Long-Does-Verification-Take","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":2,"section_id":27893163216157,"created_at":"2025-06-04T13:18:15Z","updated_at":"2025-06-04T13:40:46Z","name":"How Long Does Verification Take?","title":"How Long Does Verification Take?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-04T13:40:46Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

We aim to verify your identity as quickly as possible so you can enjoy uninterrupted gameplay and access all Sweet Sweeps features.

\n

Typical verification times:

\n\n

You’ll receive an email as soon as your verification is complete, or if additional information is required.

\n
\n

To speed things up, make sure all documents are clear, valid, and match your account information.

\n
"},{"id":27893498855709,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27893498855709.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27893498855709-Why-Do-I-Need-to-Verify-My-Identity","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":27893163216157,"created_at":"2025-06-04T13:15:28Z","updated_at":"2025-06-04T13:40:46Z","name":"Why Do I Need to Verify My Identity?","title":"Why Do I Need to Verify My Identity?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-04T13:40:46Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

Sweet Sweeps requires identity verification to ensure a fair, secure, and compliant gameplay experience for all players.

\n

Here's why verification is important:

\n\n

Identity verification is a one-time process for most players, and we aim to make it as quick and seamless as possible.

\n
\n

You’ll be prompted to verify your account before your first redemption or if unusual activity is detected.

\n
"},{"id":27893418610717,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27893418610717.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27893418610717-Can-I-Have-More-Than-One-Account","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":1,"section_id":27893118111389,"created_at":"2025-06-04T13:13:08Z","updated_at":"2025-09-25T05:12:56Z","name":"Can I Have More Than One Account?","title":"Can I Have More Than One Account?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-09-25T05:12:56Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

\n Each player is limited to\n one Sweet Sweeps account.\n

\n

\n This helps us maintain fair gameplay, accurate records, and compliance with\n our promotional sweepstakes model.\n

\n

Opening multiple accounts may result in:

\n \n

\n If you've accidentally created a second account or need help consolidating\n information, reach out to\n Player Support before\n playing on the new account.\n

"},{"id":27893344519069,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27893344519069.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27893344519069-Can-I-Use-Multiple-Devices","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27893118111389,"created_at":"2025-06-04T13:12:12Z","updated_at":"2025-06-04T13:40:46Z","name":"Can I Use Multiple Devices?","title":"Can I Use Multiple Devices?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-04T13:40:46Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

Yes — you can access your Sweet Sweeps account across multiple devices, including:

\n\n

Your progress, coin balances, and account history sync automatically across all devices as long as you log in with the same account.

\n
\n

Just remember: your account is personal. Please don’t share your login details with others.

\n
"},{"id":27893321574429,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27893321574429.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27893321574429-What-If-I-Forget-My-Password-or-Email","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27893118111389,"created_at":"2025-06-04T13:09:28Z","updated_at":"2025-06-04T13:40:45Z","name":"What If I Forget My Password or Email?","title":"What If I Forget My Password or Email?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-04T13:40:45Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

We’ve got you covered — it’s easy to reset your password or recover your login details.

\n

Forgot your password?

\n
    \n
  1. \n

    Click “Log In”

    \n
    2. \n
  2. \n

    Select “Forgot Password?”

    \n
    3. \n
  3. \n

    Enter your registered email address

    \n
    4. \n
  4. \n

    Follow the link in your email to create a new password

    \n
    5. \n
\n

Forgot your email?

\n

If you're not sure which email you used:

\n\n
\n

Tip: For added security, use a unique password and don’t share your login details with anyone.

\n
"},{"id":27893243142429,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27893243142429.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27893243142429-How-Do-I-Log-Into-My-Account","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":27893118111389,"created_at":"2025-06-04T13:08:30Z","updated_at":"2026-06-10T05:02:10Z","name":"How Do I Log Into My Account?","title":"How Do I Log Into My Account?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-04T13:40:45Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

To log into Sweet Sweeps:

\n
    \n
  1. \n

    Go to www.sweetsweeps.com

    \n
    2. \n
  2. \n

    Click or tap “Log In” in the top corner

    \n
    3. \n
  3. \n

    Enter your registered email address and password

    \n
    4. \n
  4. \n

    Click Log In

    \n
    5. \n
\n

If you’re on a mobile device, you can also log in from the browser using the same steps.

\n

Having trouble?

\n"},{"id":27893217596061,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27893217596061.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27893217596061-How-Do-I-Create-an-Account","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":27893118111389,"created_at":"2025-06-04T13:07:21Z","updated_at":"2026-06-04T01:07:14Z","name":"How Do I Create an Account?","title":"How Do I Create an Account?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-04T13:40:45Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

Creating your Sweet Sweeps account is quick, easy, and completely free.

\n

To get started:

\n
    \n
  1. \n

    Visit www.sweetsweeps.com

    \n
    2. \n
  2. \n

    Tap or click “Sign Up”

    \n
    3. \n
  3. \n

    Enter your:

    \n\n
    4. \n
  4. \n

    Choose a password and confirm your age and agreement with our Terms

    \n
    5. \n
\n

Once your account is created, you’ll receive a verification email. Open the message and click the confirmation link to activate your account.

"},{"id":27888518649373,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27888518649373.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27888518649373-Why-Self-Awareness-Matters-in-Social-Gaming","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27888033180445,"created_at":"2025-06-04T10:41:09Z","updated_at":"2025-06-04T13:40:46Z","name":"Why Self-Awareness Matters in Social Gaming","title":"Why Self-Awareness Matters in Social Gaming","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-04T13:40:46Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

Staying aware of your habits is one of the most powerful tools you have for enjoying Sweet Sweeps responsibly.

\n

Here's why it matters:

\n\n

Simple things like checking your play history, setting time reminders, or taking routine breaks can make a big difference.

\n
\n

Remember: you're always in the driver’s seat — and Sweet Sweeps is here to support that.

\n
"},{"id":27888468625309,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27888468625309.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27888468625309-The-Difference-Between-Fun-Play-and-Compulsive-Play","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27888033180445,"created_at":"2025-06-04T10:40:16Z","updated_at":"2025-07-15T15:26:04Z","name":"The Difference Between Fun Play and Compulsive Play","title":"The Difference Between Fun Play and Compulsive Play","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-07-15T15:26:04Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

Social gameplay should feel fun, relaxed, and rewarding — not pressured, emotional, or obsessive.

Here’s how you can tell the difference:

\n
\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Healthy PlayUnhealthy Play
Feels like a fun breakFeels like an escape or distraction
You can stop when you wantYou feel the urge to keep going
You play with a set amount of time or coinsYou lose track of how much you’ve played
Wins are a bonus, not the goalYou’re playing to “win something back”
You take breaks naturallyYou feel guilty or irritated when taking breaks
 
\n

The goal of Sweet Sweeps is entertainment — not pressure. If play starts to feel like a chore or emotional outlet, it’s time to pause.

"},{"id":27888442584733,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27888442584733.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27888442584733-Signs-Your-Gameplay-Might-Be-Getting-Out-of-Balance","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27888033180445,"created_at":"2025-06-04T10:39:29Z","updated_at":"2025-06-04T13:40:46Z","name":"Signs Your Gameplay Might Be Getting Out of Balance","title":"Signs Your Gameplay Might Be Getting Out of Balance","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-04T13:40:46Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

Sweet Sweeps is designed for light, social fun — but even in a sweepstakes setting, it's important to be mindful of how you're feeling while you play.

\n

Here are some common signs that your play habits might need a reset:

\n\n
\n

You don’t need to experience all of these to warrant a break. If even one or two feel familiar, it might be time to check in with yourself.

\n
\n

We offer cool-off options and purchase limits to help you regain balance at any time.

"},{"id":27888347244189,"url":"https://sweetsweeps.zendesk.com/api/v2/help_center/en-us/articles/27888347244189.json","html_url":"https://sweetsweeps.zendesk.com/hc/en-us/articles/27888347244189-Can-I-Set-Limits-on-My-Gold-Coin-Purchases","author_id":27005445674013,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":27888031038493,"created_at":"2025-06-04T10:35:52Z","updated_at":"2025-10-20T05:49:04Z","name":"Can I Set Limits on My Gold Coin Purchases?","title":"Can I Set Limits on My Gold Coin Purchases?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-10-20T05:49:04Z","user_segment_id":null,"permission_group_id":27854405700893,"content_tag_ids":[],"label_names":[],"body":"

\n Yes — if you’d like to set a personal limit on how much you spend on\n Gold Coin Offers, we’ve\n made it easy and discreet.\n

\n

What you can do:

\n \n

\n You can contact\n Player Support if you’d\n like help setting or adjusting a limit.\n

\n
\n

\n Limits are a helpful tool — not a restriction. Use them to stay fully\n in control.\n

\n
"}],"sort_by":"position","sort_order":"asc"}