Redeeming your Sweepstakes Coins (SC) for real prizes is easy and exciting! Here’s everything you need to know to make the process smooth and hassle-free.
Redemption Basics
- Minimum Threshold: You must have at least 60 SC to redeem.
- Maximum per Request: You can redeem up to 999 SC in a single request.
- Daily Limit: You can redeem up to 5,000 SC per day. Multiple redemptions can be made back-to-back as long as you do not exceed the daily limit.
How Long Does Redemption Take?
Most redemptions are processed within 24–48 business hours, excluding weekends.
For eligible card options, redemptions can be instant.
Occasionally, redemptions may appear pending due to temporary bank holds or processing delays. This is normal and usually resolves within a few business days.
Common Questions
Q: Why is my card redemption not processed immediately?
A: All redemption requests, whether by card or bank transfer, undergo
internal review and approval. This review takes 24–48 business hours
and does not occur on weekends. Once approved:
- Card: Instant
- Bank Transfer: Usually same day
- Crypto: Only USDC on the Solana network is supported
Q: Can I redeem more than once per day?
A: Yes! You can make multiple redemptions back-to-back as long as your
total does not exceed the daily limit of 5,000 SC.
Q: What if I haven’t received my redemption after the expected timeframe?
A: Please contact us at
contact@sweetsweeps.com.
We’ll review your case promptly.
Q: I’m seeing an error about the minimum or maximum redeem amount. What should I do?
A: Ensure your balance meets the minimum threshold of 60 SC and that
your request does not exceed 999 SC. Remember, your total daily redemptions
cannot exceed 5,000 SC.
Important Notes
- Redemptions are subject to eligibility and location restrictions.
- Ensure your account details are accurate to avoid delays.
If you need help with your redemption or have other questions, don’t hesitate to contact us at contact@sweetsweeps.com.