In most cases, promotions are designed to be automatically or manually claimed within a certain timeframe. If you missed a promotion, here’s what you need to know:
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Expired offers typically cannot be reissued
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For limited technical errors (e.g. website downtime), the team may issue a manual adjustment as a goodwill gesture — at their discretion
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Promo codes must be entered before expiry and usually can’t be extended
Always reach out to Customer Support as soon as possible. If there's a valid reason, and the promotion terms allow flexibility, they’ll do their best to help.
Tip: Set reminders for recurring promotions (like daily login bonuses or limited-time spin wheels) so you never miss one!